How does a smart chatbot come about? We walk through the steps, from gathering knowledge to going live.
A good chatbot is not built in an afternoon, but it does not have to be a months-long project either.
The steps
- Gather knowledge: which documents and questions may the bot use?
- Secure setup: a private GPT environment so your data stays yours.
- Train on your style: answers in your tone of voice.
- Test and go live: first internally, then on your site.
Important
Let the bot do the simple work and pass complex questions to a human. Also read what a chatbot delivers.
Want a chatbot that knows your business? Book an intro call.
